Tele-Presence 5: A Ritual of Connection for Virtual Visits

Internet Enduring Material sponsored by the Stanford University School of Medicine.

The COVID-19 pandemic has upended the traditional clinic visit for patients and healthcare providers around the world. Healthcare systems are rapidly scaling up telemedicine to reduce risk of infection and protect providers and patients. While these virtual interactions offer critical services, the technology can generate a barrier to the human connection that is central to clinical care.

The Stanford Presence Center, launched in 2015 by Dr. Abraham Verghese, is dedicated to the art and science of human connection. A central mission is to foster research, dialogue, and multidisciplinary collaboration to champion the human experience in medicine, and to produce measurable and meaningful change in health care. 

Earlier this year, the Presence 5 team published evidence-based practices to help clinicians foster humanism during clinical encounters. In response to the challenges imposed by COVID-19, the team has now adapted the original Presence 5 practices for telemedicine.  This video describes the Tele-Presence 5 practices.

  Release Date: April 24, 2020
  Expiration Date: April 23, 2023
  Estimated Time to Complete: 10 minutes
  CME Credits Offered: 0.25
  Registration Fee: FREE

1. Be familiar with the 5 domains of Tele-Presence 5
2. Retain and integrate Tele-Presence 5 practices into daily clinical practice
3. Utilize evidence-based practices to improve patient-cliniciantrust and connection specifically during telehealth visits

Accessibility Statement
 Stanford University School of Medicine is committed to ensuring that its programs, services, goods and facilities are accessible to individuals with disabilities as specified under Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Amendments Act of 2008. 

Cultural and Linguistic Competency
The planners and speakers of this CME activity have been encouraged to address cultural issues relevant to their topic area for the purpose of complying with California Assembly Bill 1195. Moreover, the Stanford University School of Medicine Multicultural Health Portal contains many useful cultural and linguistic competency tools including culture guides, language access information and pertinent state and federal laws.  You are encouraged to visit the Multicultural Health Portal: http://lane.stanford.edu/portals/cultural.html

Reference/Bibliography List
COVID-19 CME Resources https://med.stanford.edu/cme/COVID19.html

The Stanford University School of Medicine adheres to ACCME Criteria, Standards and Policies regarding industry support of continuing medical education.   There are no relevant financial relationships with ACCME-defined commercial interests for anyone who was in control of the content of this activity.

Faculty Member Information

Role in activity

Name of Ineligible Company(s) / Nature of Relationship(s)

Meredith Fischer
Social Science Research Coordinator
Stanford University

Faculty

Sonoo Thadaney Israni, MBA
Executive Director
Stanford University Presence and The Program in Beside Medicine

Faculty

Nothing to disclose

Megha Shankar, MD
LEAD Scholar, Postdoctoral Fellow or Primary Care and Outcomes Research
Stanford University

Faculty

Abraham Verghese, MD
Linda R. Meler and Joan F. Lane Provostial Professor of Medicine and Vice-President of Education
Stanford University School of Medicine

Faculty

Speakers Bureau-Leigh Bureau

Donna M Zulman, MD
Assistant Professor of Medicine (General Medical Disciplines)
Stanford University School of Medicine

Faculty

Nothing to disclose