Mastering Presence in Virtual Visits through Relationship-Centered Communication (ACES 2.0)

Friday, January 21, 2022, 12:00 AM - Monday, January 20, 2025, 11:59 PM, On Demand

Internet Enduring Material sponsored by Stanford University School of Medicine and Stanford Health Care.  This course features a collaboration between ACES (Advancing Communication Excellence at Stanford) relationship-centered communication skills and the Tele-Presence 5 evidence-based framework to offer strategies for enhancing relationship-centered communication in virtual health visits. The COVID-19 pandemic has upended the traditional clinic visit for patients and healthcare providers around the world. Healthcare systems are rapidly scaling up telemedicine to reduce risk of infection and protect providers and patients. While these virtual interactions offer critical services, the technology can generate a barrier to the human connection that is central to clinical care. This activity will provide an evidence-based communication framework to help clinicians foster humanism during virtual clinical encounters.

  Release Date: January 21, 2022
  Expiration Date: January 20, 2025
  Estimated Time to Complete: 2 hours 30 minutes
  Registration Fee: FREE

Click Begin (at the top) to learn more about how to enroll in the course.

AMA PRA Category 1 Credits™ (2.50 hours), AAPA Category 1 CME credits (2.50 hours), ANCC Contact Hours (2.50 hours), APA Continuing Education credits (2.50 hours), Non-Physician Participation Credit (2.50 hours)

1. Describe evidence-based virtual health visit communication frameworks
2. Utilize pre and post reflections to increase self-awareness of current practices and commit to improving practices
3. Explore evidence-based practices on challenges and tools with practices
4. Integrate communication strategies into practice with a virtual coach

In support of improving patient care, Stanford Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 
 
Credit Designation 
American Medical Association (AMA) 
Stanford Medicine designates this Enduring Material for a maximum of 2.50 AMA PRA Category 1 Credits^TM.  Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

American Nurses Credentialing Center (ANCC) 
Stanford Medicine designates this Enduring Material activity for a maximum of 2.5 ANCC contact hours.  

American Academy of Physician Assistants (AAPA) - Enduring Materials 
Stanford Medicine has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This enduring activity is designated for 2.5 AAPA Category 1 CME credits. Approval is valid until {Expiration Date}. PAs should only claim credit commensurate with the extent of their participation. 

American Psychological Association (APA) 
Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibly for the content of the programs. 

Cultural and Linguistic Competency
The planners and speakers of this CME activity have been encouraged to address cultural issues relevant to their topic area for the purpose of complying with California Assembly Bill 1195. Moreover, the Stanford University School of Medicine Multicultural Health Portal contains many useful cultural and linguistic competency tools including culture guides, language access information and pertinent state and federal laws.  You are encouraged to visit the Multicultural Health Portal: https://laneguides.stanford.edu/multicultural-health

References/Bibliography
Additional resources can be found at end of modules and available for download.

For activity related questions, please contact
     Email: [email protected]

For CME general questions, please contact 
     Email: [email protected]

Mitigation of Relevant Financial Relationships

Stanford Medicine adheres to the Standards for Integrity and Independence in Accredited Continuing Education. The content of this activity is not related to products or the business lines of an ACCME-defined ineligible company. Hence, there are no relevant financial relationships with an ACCME-defined ineligible company for anyone who was in control of the content of this activity.